Windy conditions may have landed tumbleweeds on your property.  Disposing of them can be quite an undertaking. Here are a few reminders:

Residents have several options for removal, including:

-Flattening the tumbleweeds and disposing of them at a local landfill (the City provides two free dump passes per year available at Eagle Mountain City Hall)

-Burning the tumbleweeds in a burn barrel while staying mindful of potential dangers, including: structures, wind, and flammable materials. Residents should also avoid burning trash in burn barrels.

-Contacting the City in extreme and overwhelming cases to potentially provide resources, such as a dumpster, for removal through the Resident Portal (determinations made on a case-by-case basis by the Streets department). https://eaglemountaincity.com/portal/

If you notice tumbleweeds obstructing the roadway, please contact Eagle Mountain City. Our Streets department is happy to respond to road hazards.

Many public areas around Eagle Mountain are a great place to ride Off-Highway Vehicles (OHVs). These areas are part of what make Eagle Mountain a fun and unique place to live.

Staying safe with your OHV is not only important for keeping the community attractive, but it’s also important for the safety of the individuals riding.

The state of Utah and Eagle Mountain City have laws that govern the use of OHVs. Residents are encouraged to familiarize themselves with these codes by visiting Eagle Mountain City’s Trails web page here.

Parents are also being encouraged to talk to their kids about the possible dangers of OHV use.

When parents take time to tell their children that their safety is cared about and teenaged riders are comfortable respecting the safety of themselves and those in the community, we can keep making Eagle Mountain an amazing place to experience the outdoors.

Kids Computers

Eagle Mountain City has made a substantial commitment to invest in resident information and engagement. Among these services are the Resident Portal, Rumor Stop, What’s Happening and the Eagle Mountain City mobile app.

Residents are encouraged to engage with the City, ask questions, get issues resolved, and do so in a fast, easy, and convenient manner.

These services are designed to accommodate separate information needs within the community.

Resident Portal – Residents can report code violations, pay utilities, access the events calendar and find homeowner resources.

Rumor Stop – Residents can request an answer to their most persistent community questions. The City makes every attempt to answer these questions in an honest and timely manner with up-to-date information.

What’s Happening – Residents can track new residential, business, and road construction projects in Eagle Mountain. Project names and locations, regular updates, links to contact information for various projects, and more.

Eagle Mountain City App – Puts resident’s most frequently accessed services on their mobile devices.

Eagle Mountain continues to make strides to keep residents better informed. Residents can also follow City information on social media via Facebook, Twitter, and Instagram.

Eagle Mountain City prides itself in its considering conservation and the preservation of wildlife in the City.

Given Eagle Mountain’s relatively high growth in recent years – adding more than 1,500 residential housing permits and thousands of new residents every year, the City wanted to make good on its promise to keep an open feel in Eagle Mountain while better considering the needs of the wildlife that call the Cedar Valley home.

The City’s Planning Department, when considering new business and residential development, regularly includes signoffs from the state and federal government when consider the impact new development has on streams, washes, and protected animal species.

To improve communication and increase accountability, Eagle Mountain City is now hiring for a Wildlife Biologist and Environmental Planner as part of its efforts to more heavily consider conservation.

The individual hired for this position will advise the City and discuss matters of concern with community stakeholders when new development plans to locate in Eagle Mountain.

This new, innovative approach sets Eagle Mountain apart when considering how the City of the future should plan for growth and expansion.

Not only will this position keep an open and rural feel in Eagle Mountain, the position will also alleviate constraints placed on developers as the potential for uncertainty and changing project timelines is alleviated.

Residents can learn more about Eagle Mountain City’s efforts to include conservation by following its social media pages.

Plan your commute accordingly. Speeding is not allowed in a school crossing zone.

Follow all speed limit signs and flashing crosswalk signs when approaching a school zone.

Wait for all pedestrians to be out of the crosswalk before proceeding through the crosswalk

Be patient with, and kind to, crossing guards. They are there for the safety of the children.

With so many new residents, the Utility Billing Department has been seeing a lot of similar cases and questions regarding residents’ utility bills. To help you avoid fees and penalties, Utility Billing would like to remind residents of the following:

  • The utility bill is posted by the 10th of each month and the payment is due by the last day of that month.  
  • Please be aware that there is no grace period for late utility payments.
    • If payment is not received by the last day of the month, you will be assessed a late fee of $15.
    • If the due date falls on a weekend or state holiday when our office is closed, you have until the end of the next business day to make the payment. Any payment received after that time will be assessed a late fee of $15.  
  • Late notices are sent out at the beginning of the following month for past due accounts. Payments for past due balances need to be in the office by 5:30 p.m. on the day specified on your bill and late notice.  
    • Past due payments received after 5:30 p.m. on the day specified will be assessed a $50 penalty, regardless of whether or not water service was actually disconnected. 
  • Please be aware that since the bill is not available until around the 10th of the month, if your auto pay is set up any time between the 1st and 10th of the month, it will not run until the following month and you’ll receive a late fee every month until it is changed. 
    • When you schedule auto pay, set it up to take place between the 10th of the month and a few days before the last day of the month so that if any problems arise, you will have a few days to resolve them before your bill is due. In addition, it takes a few days for Xpress Bill Pay payments to reflect on your account here at City Hall.
  • Utility Billing doesn’t take payments over the phone for security reasons. 
    • Xpress Bill Pay will take your payment over the phone at (800) 768-7295. You may also pay your bill online at xpressbillpay.com. Click on “Pay your Bill” for instructions to set up online payments for the first time.
  • If you pay your bill via US mail or your bank on the last day of the month, it will arrive late. 
    • Mailed payments have taken up to a week to reach our office.  
    • If you want to pay at the end of the month, instead of mailing your payment, you may drop it in one of our two utility drop boxes. The drop box in the Ranches is located in the drive-through at 3688 E Campus Dr. The drop box in City Center is located on the north side of City Hall.
    • You are also welcome to pay online through Xpress Bill Pay or in person at City Hall (1650 E. Stagecoach Run). 

The Utility Billing department understands that residents may have specific questions and individual circumstances. So we can help you best, please contact us at (801)-789-6632 or come see us at City Hall before the day your bill is due or your services are turned off. We kindly ask for your patience as we resolve problems and find solutions. 

Podcast Newspost

Eagle Mountain City has a weekly podcast called Talking Up Eagle Mountain where a variety of topics related to Eagle Mountain government, services, programs, and goals are discussed in a panel format. The podcast is available on several platforms, including Spotify, Apple Podcasts, Google Podcasts, Stitcher, Anchor, and more. Episodes will be posted below as they become available. RSS link.

Season 2

Episode 9 – Preparing for the Coronavirus

Episode 8 – Safe Routes to School

Episode 7 – Research & Public Input

Episode 6 – Miss EM Scholarship Pageant

Episode 5 – Snow Removal

Episode 4 – Community Events

Episode 3 – Budget & Taxes

Episode 2 – Economic Development: Fact vs. Fiction

Episode 1 – Youth Council

Season 1

Episode 17 – Raptor Conservation

Episode 16 – Parks & Recreation

Episode 15 – Development Processes & Planning Commission

Episode 14 – Senior Council & Charitable Giving

Episode 13 – Recreation Center

Episode 12 – Behind the Scenes with Utility Billing and Reception

Episode 11 – 2019 Municipal General Election

Episode 10 – Beyond Books: Library Services & Programs

Episode 9 – Preparing for Winter

Episode 8 – Police & Fire Services

Episode 7 – Pony Express Memorial Cemetery

Episode 6 – Neighborhood Improvement

Episode 5 – Emergency Preparedness

Episode 4 – School Health & Safety

Episode 3 – Economic Development

Episode 2 – Roads

Episode 1 – Open Space Planning and Wildlife Preservation