Updated 09/24/21

The Pfizer booster is now available to individuals 65 years of age and older; individuals 18 through 64 years of age at high risk of severe COVID-19; and individuals 18 through 64 years of age whose frequent institutional or occupational exposure puts them at high risk of serious complications of COVID-19 including severe COVID-19. For upcoming vaccination events (Booster or 1st and 2nd Doses) please visit this website or call the Utah County Health Department (801) 851-4357.

Utah County remains at high risk on the transmission index. You can view the current risk level recommendations here.

Vaccine eligibility is open to all Utah residents ages 12 and up. If you are 12 to 17 years old, you can only receive the Pfizer-BioNTech vaccine. Visit this website to find a location that offers the Pfizer vaccine. As more people get vaccinated, it increases health protection for everyone and will help things get back to normal faster.

For all others, find where to schedule vaccine appointments here. Use the link at the top of the page that says “Where can I get vaccinated?” Please be sure to schedule the second dose appointment at the same location where you received the first and do not make multiple appointments.

Nearby Covid-19 testing locations can be found at this website.

A temporary road closure will be in effect for Pony Express Parkway NB between the roundabout at Eagle Mountain Blvd and Trail Head Rd. Northbound traffic on Pony Express will be moved to the west side of the median from Trail Head Rd to Bobby Wren Blvd. This closure will accommodate work to patch some crossings in the area and should be completed within 3-4 hours. We apologize for the inconvenience but have included this map to help residents plan their routes on Thursday.

The Senior Meals have undergone a change from drive-up meal pick-up, which took place during the pandemic, to dining inside at the Senior Center. Please arrive by 11:45 a.m. and check in at the office window so your attendance can be documented. The meal will be served at 12 noon.

As a reminder, here is the information about reserving meals:

Here is the link to the online meal order form or you may call 801-789-6660 or email jroberts@emcity.org to place an order for a meal. If there is no answer, please leave a message with first and last name, and the date you want the meal. Orders must be placed by 12 noon the day prior to receive a meal. If needing to place an order later than that time, the day prior, please email jroberts@emcity.orfor arrangements. If you know you will be eating meals more than once, please reserve the dates in advance. You may reserve meals for Wednesday and Thursday in advance indefinitely.

Pick-up meals will still be available to those who come inside the Senior Center to collect them. A second meal will no longer be provided on Thursdays. Lowfat milk will be served with the meal. Alternate meals are now available.

Before the pandemic, seniors were asked to donate $3 per meal if they could afford it. During the pandemic, the meals were provided free by the MAG program. Now that they are returning to the previous set-up, with meals inside the Senior Center, donations of $3 are suggested per meal for those over 60. Those under 60 must pay $6 per meal. The gray donation box is located next to the door inside the Senior Center.

With the implementation of new start and end times for all city elementary schools please be advised that traffic may be heavier than normal between the hours of 7:30 a.m.-9:15 a.m. and 2 p.m.-3:30 p.m.

Plan your commute accordingly. Speeding is not allowed in a school crossing zone.

Follow all speed limit signs and flashing crosswalk signs when approaching a school zone.

Wait for all pedestrians to be out of the crosswalk before proceeding through the crosswalk

Be patient with, and kind to, crossing guards. They are there for the safety of the children.

The list of new school start and end times for Eagle Mountain City School has been attached to this email.

With so many new residents, the Utility Billing Department has been seeing a lot of similar cases and questions regarding residents’ utility bills. To help you avoid fees and penalties, Utility Billing would like to remind residents of the following:

  • The utility bill is posted by the 10th of each month and the payment is due by the last day of the month.  
  • Please be aware that there is no grace period for late utility payments.
    • If payment is not received by the last day of the month, you will be assessed a late fee of $15.
    • If the due date falls on a weekend or state holiday when our office is closed, you have until the end of the next business day to make the payment. Any payment received after that time will be assessed a late fee of $15.  
  • Late notices are sent out at the beginning of the following month for past due accounts. Payments for past due balances need to be in the office by 5:30 p.m. on the day specified on your bill and late notice.  
    • Past due payments received after 5:30 p.m. on the day specified will be assessed a $50 penalty, regardless of whether or not water service was actually disconnected. 
  • Please be aware that since the bill is not available until around the 10th of the month, if your auto pay is set up any time between the 1st and the 10th of the month, it will not run until the following month and you’ll receive a late fee every month until it is changed. 
    • When you schedule auto pay, set it up between the 10th of the month and the last day of the month.  
    • If you can, schedule your auto pay a few days before the last day of the month so that if any problems arise, you will have a few days to resolve them before your bill is due. 
  • Utility Billing doesn’t take payments over the phone for security reasons. 
    • Xpress Billpay will take your payment over the phone at (800) 768-7295. You may also pay your bill online at xpressbillpay.com. Click “Pay Utilities” at emcity.org for instructions to set up online payments for the first time.
  • If you pay your bill via US mail or your bank on the last day of the month, it will arrive late. 
    • Mailed payments have taken up to a week to reach our office.  
    • If you want to pay at the end of the month, instead of mailing your payment, you may drop it in one of our two utility drop boxes. The drop box in the Ranches is located in the drive-through at 3688 E Campus Dr. The drop box in City Center is located at City Hall.
    • You are also welcome to pay online through Xpress Billpay or in person at City Hall (1650 E. Stagecoach Run). 

The Utility Billing department understands that residents may have specific questions and individual circumstances. So we can help you best, please contact us at (801)-789-6609 or come see us at City Hall before the day your bill is due or your services are turned off. We kindly ask for your patience as we resolve problems and find solutions. 

Podcast Newspost

Eagle Mountain City has a weekly podcast called Talking Up Eagle Mountain where a variety of topics related to Eagle Mountain government, services, programs, and goals are discussed in a panel format. The podcast is available on several platforms, including Spotify, Apple Podcasts, Google Podcasts, Stitcher, Anchor, and more. Episodes will be posted below as they become available. RSS link.

Season 2

Episode 9 – Preparing for the Coronavirus

Episode 8 – Safe Routes to School

Episode 7 – Research & Public Input

Episode 6 – Miss EM Scholarship Pageant

Episode 5 – Snow Removal

Episode 4 – Community Events

Episode 3 – Budget & Taxes

Episode 2 – Economic Development: Fact vs. Fiction

Episode 1 – Youth Council

Season 1

Episode 17 – Raptor Conservation

Episode 16 – Parks & Recreation

Episode 15 – Development Processes & Planning Commission

Episode 14 – Senior Council & Charitable Giving

Episode 13 – Recreation Center

Episode 12 – Behind the Scenes with Utility Billing and Reception

Episode 11 – 2019 Municipal General Election

Episode 10 – Beyond Books: Library Services & Programs

Episode 9 – Preparing for Winter

Episode 8 – Police & Fire Services

Episode 7 – Pony Express Memorial Cemetery

Episode 6 – Neighborhood Improvement

Episode 5 – Emergency Preparedness

Episode 4 – School Health & Safety

Episode 3 – Economic Development

Episode 2 – Roads

Episode 1 – Open Space Planning and Wildlife Preservation