Kids Computers

Eagle Mountain City has made a substantial commitment to invest in resident information and engagement. Among these services are the Resident Portal, Rumor Stop, What’s Happening and the Eagle Mountain City mobile app.

Residents are encouraged to engage with the City, ask questions, get issues resolved, and do so in a fast, easy, and convenient manner.

These services are designed to accommodate separate information needs within the community.

Resident Portal – Residents can report code violations, pay utilities, access the events calendar and find homeowner resources.

Rumor Stop – Residents can request an answer to their most persistent community questions. The City makes every attempt to answer these questions in an honest and timely manner with up-to-date information.

What’s Happening – Residents can track new residential, business, and road construction projects in Eagle Mountain. Project names and locations, regular updates, links to contact information for various projects, and more.

Eagle Mountain City App – Puts resident’s most frequently accessed services on their mobile devices.

Eagle Mountain continues to make strides to keep residents better informed. Residents can also follow City information on social media via Facebook, Twitter, and Instagram.

Eagle Mountain City prides itself in its considering conservation and the preservation of wildlife in the City.

Given Eagle Mountain’s relatively high growth in recent years – adding more than 1,500 residential housing permits and thousands of new residents every year, the City wanted to make good on its promise to keep an open feel in Eagle Mountain while better considering the needs of the wildlife that call the Cedar Valley home.

The City’s Planning Department, when considering new business and residential development, regularly includes signoffs from the state and federal government when consider the impact new development has on streams, washes, and protected animal species.

To improve communication and increase accountability, Eagle Mountain City is now hiring for a Wildlife Biologist and Environmental Planner as part of its efforts to more heavily consider conservation.

The individual hired for this position will advise the City and discuss matters of concern with community stakeholders when new development plans to locate in Eagle Mountain.

This new, innovative approach sets Eagle Mountain apart when considering how the City of the future should plan for growth and expansion.

Not only will this position keep an open and rural feel in Eagle Mountain, the position will also alleviate constraints placed on developers as the potential for uncertainty and changing project timelines is alleviated.

Residents can learn more about Eagle Mountain City’s efforts to include conservation by following its social media pages.

The Senior Meals have undergone a change from drive-up meal pick-up, which took place during the pandemic, to dining inside at the Senior Center. Please arrive by 11:45 a.m. and check in at the office window so your attendance can be documented. The meal will be served at 12 noon.

As a reminder, here is the information about reserving meals:

Here is the link to the online meal order form or you may call 801-789-6660 or email jroberts@emcity.org to place an order for a meal. If there is no answer, please leave a message with first and last name, and the date you want the meal. Orders must be placed by 12 noon the day prior to receive a meal. If needing to place an order later than that time, the day prior, please email jroberts@emcity.orfor arrangements. If you know you will be eating meals more than once, please reserve the dates in advance. You may reserve meals for Wednesday and Thursday in advance indefinitely.

Pick-up meals will still be available to those who come inside the Senior Center to collect them. A second meal will no longer be provided on Thursdays. Lowfat milk will be served with the meal. Alternate meals are now available.

Before the pandemic, seniors were asked to donate $3 per meal if they could afford it. During the pandemic, the meals were provided free by the MAG program. Now that they are returning to the previous set-up, with meals inside the Senior Center, donations of $3 are suggested per meal for those over 60. Those under 60 must pay $6 per meal. The gray donation box is located next to the door inside the Senior Center.

Plan your commute accordingly. Speeding is not allowed in a school crossing zone.

Follow all speed limit signs and flashing crosswalk signs when approaching a school zone.

Wait for all pedestrians to be out of the crosswalk before proceeding through the crosswalk

Be patient with, and kind to, crossing guards. They are there for the safety of the children.

With so many new residents, the Utility Billing Department has been seeing a lot of similar cases and questions regarding residents’ utility bills. To help you avoid fees and penalties, Utility Billing would like to remind residents of the following:

  • The utility bill is posted by the 10th of each month and the payment is due by the last day of that month.  
  • Please be aware that there is no grace period for late utility payments.
    • If payment is not received by the last day of the month, you will be assessed a late fee of $15.
    • If the due date falls on a weekend or state holiday when our office is closed, you have until the end of the next business day to make the payment. Any payment received after that time will be assessed a late fee of $15.  
  • Late notices are sent out at the beginning of the following month for past due accounts. Payments for past due balances need to be in the office by 5:30 p.m. on the day specified on your bill and late notice.  
    • Past due payments received after 5:30 p.m. on the day specified will be assessed a $50 penalty, regardless of whether or not water service was actually disconnected. 
  • Please be aware that since the bill is not available until around the 10th of the month, if your auto pay is set up any time between the 1st and 10th of the month, it will not run until the following month and you’ll receive a late fee every month until it is changed. 
    • When you schedule auto pay, set it up to take place between the 10th of the month and a few days before the last day of the month so that if any problems arise, you will have a few days to resolve them before your bill is due. In addition, it takes a few days for Xpress Bill Pay payments to reflect on your account here at City Hall.
  • Utility Billing doesn’t take payments over the phone for security reasons. 
    • Xpress Bill Pay will take your payment over the phone at (800) 768-7295. You may also pay your bill online at xpressbillpay.com. Click on “Pay your Bill” for instructions to set up online payments for the first time.
  • If you pay your bill via US mail or your bank on the last day of the month, it will arrive late. 
    • Mailed payments have taken up to a week to reach our office.  
    • If you want to pay at the end of the month, instead of mailing your payment, you may drop it in one of our two utility drop boxes. The drop box in the Ranches is located in the drive-through at 3688 E Campus Dr. The drop box in City Center is located on the north side of City Hall.
    • You are also welcome to pay online through Xpress Bill Pay or in person at City Hall (1650 E. Stagecoach Run). 

The Utility Billing department understands that residents may have specific questions and individual circumstances. So we can help you best, please contact us at (801)-789-6632 or come see us at City Hall before the day your bill is due or your services are turned off. We kindly ask for your patience as we resolve problems and find solutions. 

Podcast Newspost

Eagle Mountain City has a weekly podcast called Talking Up Eagle Mountain where a variety of topics related to Eagle Mountain government, services, programs, and goals are discussed in a panel format. The podcast is available on several platforms, including Spotify, Apple Podcasts, Google Podcasts, Stitcher, Anchor, and more. Episodes will be posted below as they become available. RSS link.

Season 2

Episode 9 – Preparing for the Coronavirus

Episode 8 – Safe Routes to School

Episode 7 – Research & Public Input

Episode 6 – Miss EM Scholarship Pageant

Episode 5 – Snow Removal

Episode 4 – Community Events

Episode 3 – Budget & Taxes

Episode 2 – Economic Development: Fact vs. Fiction

Episode 1 – Youth Council

Season 1

Episode 17 – Raptor Conservation

Episode 16 – Parks & Recreation

Episode 15 – Development Processes & Planning Commission

Episode 14 – Senior Council & Charitable Giving

Episode 13 – Recreation Center

Episode 12 – Behind the Scenes with Utility Billing and Reception

Episode 11 – 2019 Municipal General Election

Episode 10 – Beyond Books: Library Services & Programs

Episode 9 – Preparing for Winter

Episode 8 – Police & Fire Services

Episode 7 – Pony Express Memorial Cemetery

Episode 6 – Neighborhood Improvement

Episode 5 – Emergency Preparedness

Episode 4 – School Health & Safety

Episode 3 – Economic Development

Episode 2 – Roads

Episode 1 – Open Space Planning and Wildlife Preservation