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City offices are open to the public regular hours (7:30 a.m. to 5:30 p.m. Monday-Friday), however, masks are recommended in city buildings, and social distancing measures are in place. We encourage residents and our community partners to continue to conduct business with the City online or by phone as much as possible. Department Contact Info

To search Eagle Mountain records, go to our advanced records search tool here

Departments

Utility Billing

Your Department Contact:

Position Vacant

Utility Billing Supervisor

Office: (801) 789-6609

Email: utilitybilling@emcity.org

Additional Resources:

Water, Sewer, Storm Drain Emergency
Hotline: (801) 789-5959
Option 1 – Parks and Recreation
Option 2 – Water
Option 3 – Sewer
Option 4 – Storm Water
Option 5 – Streets

Utility Billing
Questions: (801) 789-6609
Option 1 – Start Utilities
Option 2 – Cancel Utilities
Option 3 – Change # of Trash and Recycle Bins
Option 4 – Payment Information
Option 5 – Past Due or Shut Off Notice
Option # – Press # for a Utility Billing Clerk
utilitybilling@emcity.org

Online Bill Pay:
Xpress Bill Pay

Fax: (801) 789-6650

Pay your Bill

Start, Stop, or Change Services

Garbage & Recycling

Rates & Fees

Gas and Electric Service Provided By:

Electric: Rocky Mountain Power

Gas: Dominion Energy

Online Bill Pay

The utility billing office is located adjacent to the main lobby at the south entrance of City Hall, 1650 E. Stagecoach Run. The office is open from 7:30 a.m. to 5:30 p.m., Monday through Friday.

To set up your online bill pay account, please refer to the guide at the link below. It also provides information on Autopay (pg. 4), Making a Payment (pg. 7), One-time Future Payments (pg. 9), Linking Additional Accounts (pg. 10), and Account Settings (pg. 11).

Xpress Bill Pay – Online Bill Pay Account Setup and Management

Xpress Bill Pay Configuracion de Cuenta

Free Mobile App for Convenient XPress Bill Pay Payment Now Available

It is now possible for you to pay your bills via Xpress Bill Pay with a free iOS mobile app from the App Store. Currently, the app is available for iPhone, iPad or iPod touch from the Apple app store, and requires iOS 8.0 or later. For more information visit www.xpressbillpay.com, call 1-800-766-2350 or email support@xpressbillpay.com.

Online Bill Pay Incentive

The Utility Billing department would like to increase participation in our online bill pay program. As an incentive, periodic drawings are held to receive a 50% discount on your bill for one month (discount is applied to current bill).

There are two winners per drawing. Each winner may only win once per calendar year. You must pay online to be eligible.

Special Programs

Active Duty Military Abatement Program

Eagle Mountain City will abate utility service fees for those with an active account in a deployed resident’s name from the commencement of active duty deployment status, until two (2) months following the ending date of the active duty deployed commitment period. This is subject to the receipt of a copy of the military personnel’s official active duty deployment orders by the Utility Billing Department. The amount of the utility service fees abatement will be $25.00 of the total monthly utility bill. Eagle Mountain City may discontinue this abatement at any time and for any reason.

Military Abatement Application

 

Dog Licenses

Dog licenses may be purchased online at the North Utah Valley Animal Shelter website. There is an additional $2 online service fee.

Dog licenses may also be purchased at City Hall. Please note we can only accept payment by check at City Hall. The licenses are processed through North Utah Valley Animal Shelter. Please bring proof of current rabies vaccination.

1 yr. – $15 (altered) $35 (unaltered)

2 yr. – $25 (altered) $65 (unaltered)

3 yr. – $35 (altered) $95 (unaltered)

More Information

 

Landfill Passes

Landfill passes are not required to visit the landfill. Residents may claim up to two landfill passes per household per year for a free load* per pass, at City Hall during business hours; Monday through Friday, 7:30 a.m. to 5:30 p.m.

Eagle Mountain City uses Intermountain Regional Landfill (IRL) in Fairfield for dump services.

Hours: Monday-Friday from 8 a.m. to 4 p.m. and Saturdays from 8 a.m. to 2 p.m.

Address: 800 S. Allen Ranch Road, Fairfield, UT 84103

Directions: Take Cory B. Wride Memorial Hwy (SR-73) to Allen Ranch Road (turn left at Camp Floyd sign), pass the Fairfield Cemetery, and pass the construction & demolition landfill. After one mile turn left. Look for signs for the landfill and heavy equipment.

What kind of waste does the Landfill NOT accept?

For more information, please visit IRL’s website or call 801-930-0984.

* Pass is for 1 free pick-up load (6 cu yds), not to exceed 500lbs. All pick-up loads must be covered or be subject to charge. Rubbish must not be from a commercial construction site.



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Contact the City
  • Issue Reporting Hotline:
  • 801-789-5959
  • Option 1 – Parks and Recreation
    Option 2 – Water
    Option 3 – Sewer
    Option 4 – Storm Water
    Option 5 – Streets
  • For Emergencies, dial 911