City offices are open to the public regular hours (7:30 a.m. to 5:30 p.m. Monday-Friday), however, masks are recommended in city buildings, and social distancing measures are in place. We encourage residents and our community partners to continue to conduct business with the City online or by phone as much as possible. Department Contact Info
Your Department Contact:
Utility Billing Supervisor
Office: (801) 789-6609
Water, Sewer, Storm Drain Emergency
Hotline: (801) 789-5959
Option 1 – Parks and Recreation
Option 2 – Water
Option 3 – Sewer
Option 4 – Storm Water
Option 5 – Streets
Questions: (801) 789-6609
Option 1 – Start Utilities
Option 2 – Cancel Utilities
Option 3 – Change # of Trash and Recycle Bins
Option 4 – Payment Information
Option 5 – Past Due or Shut Off Notice
Option # – Press # for a Utility Billing Clerk
Online Bill Pay:
Xpress Bill Pay
Fax: (801) 789-6650
Online Bill Pay Incentive
The Utility Billing department would like to increase participation in our online bill pay program. As an incentive, periodic drawings are held to receive a 50% discount on your bill for one month (discount is applied to current bill).
There are two winners per drawing. Each winner may only win once per calendar year. You must pay online to be eligible.
Dog licenses may also be purchased at City Hall. Please note we can only accept payment by check at City Hall. The licenses are processed through North Utah Valley Animal Shelter. Please bring proof of current rabies vaccination.
1 yr. – $15 (altered) $35 (unaltered)
2 yr. – $25 (altered) $65 (unaltered)
3 yr. – $35 (altered) $95 (unaltered)
Landfill passes are not required to visit the landfill. Residents may claim up to two landfill passes per household per year for a free load* per pass, at City Hall during business hours; Monday through Friday, 7:30 a.m. to 5:30 p.m.
Eagle Mountain City uses Intermountain Regional Landfill (IRL) in Fairfield for dump services.
Hours: Monday-Friday from 8 a.m. to 4 p.m. and Saturdays from 8 a.m. to 2 p.m.
Address: 800 S. Allen Ranch Road, Fairfield, UT 84103
Directions: Take Cory B. Wride Memorial Hwy (SR-73) to Allen Ranch Road (turn left at Camp Floyd sign), pass the Fairfield Cemetery, and pass the construction & demolition landfill. After one mile turn left. Look for signs for the landfill and heavy equipment.
For more information, please visit IRL’s website or call 801-930-0984.
* Pass is for 1 free pick-up load (6 cu yds), not to exceed 500lbs. All pick-up loads must be covered or be subject to charge. Rubbish must not be from a commercial construction site.