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EM City Building, Planning, Neighborhood Improvement & Business Licensing now located at 3726 E. Campus Dr. Suites D & H.

Water Rates

New water rates were adopted on March 1, 2022 and residents are now being billed at these rates. These new rates change the cost per thousand gallons (consumption rate) and increase the base rate from $20.00 to $25.50. The rates also introduce a new industrial rate.

How you are billed for Water

Every customer, including homeowners, businesses, and so forth are charged a base rate, or a flat fee every month. This base rate is $25.50. This amount stays the same regardless of how much water you use. On top of the base rate, you are charged a consumption rate that depends on how much you use. The amounts shown in the chart are charged for every 1,000 gallons used in a month. You are charged the amount shown for a tier for the water that falls within that tier. For example, the first tier rate will charge $1.08 for every 1,000 gallons used up to 65,000 gallons during the month. Consumption in excess of the initial 65,000 gallons will then be billed at the second tier rate of $1.14.

Rate Increases

Eagle Mountain has changed its approach to setting utility rates and now gradually increases rates annually based on what is needed to cover costs and preserve an adequate emergency reserve. Annual rate increases will typically be about 4%, but may increase or decrease depending on the health of the water utility.

Rate Study

If you would like read about why Eagle Mountain recently raised its utility rates, you can view the Rate Change Information report.

Sewer Rates

New sewer rates were approved on March 1, 2022 and residents are now being billed at these rates. The new sewer rates included the removal of the separate rates for the three different service areas and replaces them with a single rate for the entire city. A separate industrial rate is also introduced.


Storm Water & Solid Waste Rates


Storm Water: $8.25/ERU


1st Can: $9.50, 2nd Can: $6.25, plus additional variable fuel surcharge (based on current market conditions)


$5/Month per Can

Payments & Fees


PAYMENTS: Payments can be made online, in our office (Mon-Fri, 7:30 AM – 5:30 PM), by mail, or the drop boxes located at City Hall or The Ranches Professional Building

DEPOSITS: $40 for services; Deposits are refundable after one year if all payments have been received on time. Please contact the office to receive the deposit refund.

DISCONNECT / RECONNECT FEE: A $25 fee will be charged for services that need to be disconnected or reconnected.

LATE FEE: A $15 late fee will be applied for payments received after the due date.

Follow Us

  • Issue Reporting Hotline:
  • 801-789-5959
  • Option 1 – Parks and Recreation
    Option 2 – Water
    Option 3 – Sewer
    Option 4 – Storm Water
    Option 5 – Streets
  • For Emergencies, dial 911