Eagle Mountain City is following the low-risk phase of the state’s COVID-19 response plan. EM City asks that those visiting city buildings wear masks. If you do not have a mask, we can provide one. Social distancing measures will be in place. The City continues to recommend that residents conduct business with the city online, via email, or by phone as much as possible. The senior center will remain closed until further notice.

Please reference our department contact information and online services. If you are unable to find what you need on the website, you may email info@emcity.org or call 801-789-6600. For urgent issues after hours, please call the city hotline at 801-789-5959 and select the option for an on-call employee for the parks, water, sewer, storm drain, or streets departments and an employee will return your call as soon as possible.

Utility bill payments may be deposited in the dropbox on the north side of City Hall or at the Prairie Gate Office Building in The Ranches. We cannot accept cash payments. Late fees and water shut-off will be suspended at this time. Questions for utility billing may be sent to utilitybilling@emcity.org or by calling 801-789-6626 or 6628 from 7:30 a.m. to 12:30 p.m. and 801-789-6627 or 6607 from 12:30 p.m. to 5:30 p.m. Email is preferred.

For all Pony Express Memorial Cemetery inquiries, please call the City Recorder’s office at 801-420-2279.

Building and subdivision inspections will continue but some inspections of occupied homes (basement permits, etc.) may be postponed. To contact the building office, please email buildinginspections@emcity.org. A drop box is available for plans outside the community development building entrance.

Contact Utah County Sheriff’s Office and Unified Fire non-emergency dispatch at 801-794-3970. Call 9-1-1 only for life-or-death emergencies or crimes in progress. On certain calls first responders may be wearing additional protective gear to limit exposure.

We appreciate the efforts of everyone in the community in practicing social distancing, frequent hand-washing, sanitizing, and staying informed to help protect the vulnerable and keep our health care facilities from being overwhelmed from rapid spread of COVID-19. Please plan your shopping carefully and don’t over-purchase items that others may need.

Let’s keep looking out for each other.